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FREQUENTLY ASKED QUESTIONS

  • How to Order?
    Choose the design you like. Choose your size and/or colour. ADD TO CART or BUY NOW. Provide your Shipping Details and Payment Method. Click ‘CHECKOUT’ to confirm your purchase. We shall contact you to confirm or customize your For members: Login when you Signup to auto-fill your pre-set Shipping Details and Payment Method. Click ‘CHECKOUT’ to confirm your purchase. We shall contact you to confirm your customized Styled to Size measurement, which you pre-filled via 'My Measurements' in members section. Join theStyle membership, it’s FREE … Members Benefits Sign Up with theStahyl for your personal Styled to Size collections. Setup our profile to be theStahyl prestige member. Customize and store your Styled to Size measurement. Enjoy $50 off 1st purchase, and more.
  • How do I choose a size?
    You can choose from the following size options. theStahyl will still send you an email to confirm your measurements and choices before we tailor the outfit for you. ​ Small (S) Bust: 34 in (86.36cm) | Waist: 28 in (71.12cm) | Hips: 38 in (96.52cm) ​ Medium (M) Bust: 38 in (96.52cm) | Waist: 32 in (81.28cm) | Hips: 42 in (106.68cm) ​ Large (L) Bust: 42 in (106.68cm) | Waist: 36 in (91.44cm) | Hips: 46 in (116.84cm) ​ X-Large (XL) Bust: 46 in (116.84cm) | Waist: 40 in (101.6cm) | Hips: 50 in (127cm) ​ XX-Large (XXL) Bust: 50 in (127cm) | Waist: 44 in (111.76cm) | Hips: 54 in (137.16cm) ​ Styled to Size (Size customization or other changes) Choose this option to get our garment fitted to you or customize/change the garment style (sleeves, pants, neckline etc.) We will require either your body measurements or dress sizes (US, UK or other size standards). Members can submit via 'My Measurements' under Members section. For non-members, we will contact you after your purchase. ​ Members get discounts and exclusive privileges. One of which is $50 off 1st purchase.
  • Can I customise an order?
    Making a fashion statement with the outfits you wear is our priority. Subject to each product design, your favourable Colour, Neckline, Sleeve Length and Pants Style may be customized. We shall contact you after any purchase to confirm your measurement and style options. Should you have more stylish ideas, you can let us know then for a fully customized purchase.
  • Whats next after I order?
    We will contact you via email to confirm your measurements and styling details. Upon your confirmation reply via email, we will start the production and fulfilment process. We aim to make the outfit ready within 2 weeks of your confirmation of size and styling details. We will update you with the shipment tracking number once your order is dispatched. Notice: Kindly note that due to Covid-19 pandemic, there can be delays in the whole process of delivering your order. We hope for your understanding and patience. Stay safe and follow Covid-19 health guidelines, Thank you.
  • How to redeem discount or promo-code?
    To redeem a discount or promo-code: click on 'My Cart' button. On desktop or laptop, the button is towards the top right of your screen. On mobile, click the 3 black lines to see the Cart button. Once you add a product, you will see a box in the Cart page: 'Enter a promo code' You can only use one promotional code per order. You can also enter the code on your payment summary page after clicking on 'CHECKOUT'.
  • Can I add to an existing order?
    Yes you can. Simply add the purchase and email us both order numbers for us to send out the orders together. Any savings from shipping charges will be offset back to you as a voucher which can be used for your next purchase. Kindly note that adding to an order can delay the delivery of the 1st outfit you ordered. Note: It is not possible to add to an order, once the order is ready and you have received the shipping notification from us.
  • Can I order over the phone?
    Yes you can. Whatsapp us at +65 8881 7122. An appointment can also be arranged to video call you via Zoom or Skype.
  • Will I be charged customs and import duties?
    Shipping fees paid during checkout do not include taxes and import duties. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed.
  • Product care tips?
    Check the care instructions on the individual product pages.
  • What products can I buy from you?
    We strive to enable our customers the ability to order any design we create in any size, so we look forward to sharing with you our designer Indian Fashion, Indian clothes, Indian dress, Indian outfits, Indian ethnic wear, and plus size clothing in customizable sizes and variations, in addition also striving to give our customers quality fabrics paired with sophisticated and minimalistic designs. ​ Our Products will include Punjabi suits, Salwar or Shalwar Kameez, Churidar Suits, Anarkali Suits or Anarkali Dress, Palazzo Pants, Lehengas or Lenghas, and Sarees or Saris.
  • How about shipping?
    We provide FREE Worldwide Shipping.
  • How do I do a review or see your reviews?
    Click here to see Reviews. Click here to do a Review.
  • What if my order is unsatisfactory?
    Kindly see Shipping and Returns section, for your options.
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